Virtual Customer Experience Events & Training

One recent attendee compared our bootcamps to an “MBA on steroids.” You’ll get: Two days of interactive lectures. Exercises focused on your most important customer journeys. Your biggest journey mapping questions answered. A workbook with example maps and exercises. All presentation materials. Plus discussions and networking opportunities with other participants.

In challenging times, service design is more important than ever, and we are looking forward to bringing the service design community together for reflection, insight, and inspiration.

We aim to give you the same experience and access to service design experts as in an in-person event, without needing to leave your desk. Take live classes with our international service design experts, profit from top-notch networking, and share moments that will keep us all feeling optimistic about the road ahead. 

One recent attendee compared our bootcamps to an “MBA on steroids.” You’ll get: Two days of interactive lectures. Exercises focused on your most important customer journeys. Your biggest journey mapping questions answered. A workbook with example maps and exercises. All presentation materials. Plus discussions and networking opportunities with other participants.