Happy Customers Lead To Happy Shareholders
For inspiration to strike, first there has to be a spark. Kerry will ignite the conversation around customer experience and why it will revolutionize how organizations think and work. She’ll introduce vanguard ideas and back them up with real-world examples that make them relevant and actionable. Your audience will leave with an elevated mindset — and tactical next steps for moving forward.
Why Kerry
Kerry Bodine co-authored Outside In, the definitive book on customer experience. Her engaging style of real-world stories and tested insights inspires audiences and offers a framework to rethinking customer relationships.
Kerry is available for all manner of engagements, from keynote addresses to global audiences and industry leaders to more intimate conversations within organizations.
Tailored to Your Audience
Globally
Relevant
Actionable
Insights
Featured Clients
What You’ll Get
Planning an event is both an incredible opportunity — and an enormous undertaking. Kerry’s speaking engagements are crafted to provide a pitch-perfect talk that will connect with and inspire your audience, while giving you the tools for a smooth planning process.
Before Your Event
- Your team will brief Kerry to ensure she understands your event and your audience inside and out.
- Kerry will collaborate with you to craft a presentation that resonates with your key themes.
- If desired, you’ll receive free premium placement on the industry’s go-to listing for CX events.
- We’ll provide all the assets you need to gain buy-in and promote Kerry at your event.
During Your Event
- Wow your audience with Kerry’s powerful messages and fun keynote delivery style.
- Have Kerry participate in a book signing, VIP lunch, or separate Q&A session — all included in her day rate.
- If desired, add on a workshop to give your attendees hands-on practice with valuable CX skills.
After Your Event
- Kerry will continue the conversation by engaging with event attendees on social media.
- If desired, she’ll write a blog post answering questions from attendees for you to include in follow-up communications.
Kerry’s Areas of Expertise
Choose from one of the conversation starters below, which reflect some of the most pressing themes in customer experience today. Then work with Kerry to customize the presentation based on what’s most relevant and urgent for your audience.