Happy Customers Lead To Happy Shareholders
Customer experience acts as a strategic framework for B2B buyers to determine what services — and service providers — will help them to deliver the experiences and service quality their customers expect.
Kerry’s webinars provide your prospects with the context for identifying where your products or services could fit within their own businesses, creating a pipeline of white-hot leads.
Featured Clients
Why Kerry
Kerry co-authored the book on customer experience, Outside In. Her engaging style of real-world stories and tested insights will inspire your webinar attendees and offer them a framework to rethink how they approach their own customer relationships.
Actionable
Insights
Kerry moves beyond the topical, sharing best practices and case studies that help your audience realize how the theories of great CX can be translated into practice.
Tailored to Your Message
Kerry culls from her library of customer experience trends, data, and insights to match the key messages relevant to your platform and customers.
Huge
Audiences
Kerry gives your prospects what they want most: valuable insights. Her webinars draw record-breaking crowds, create deep engagement, and max out your ROI.
What You’ll Get
Too often, technology sales processes start with product or service demos, long before prospects have a clear sense of where you fit into their larger plans. Kerry’s webinars engage your prospects in conversations that add strategic value and help would-be clients discover ways to work with you effectively.
Before Your Webinar
- Your team will brief Kerry to ensure that she understands your product positioning inside and out.
- Kerry will leverage her blog and social network to promote your webinar to her followers.
- You’ll receive free premium placement on the industry’s go-to listing for CX events.
- We’ll provide all the assets you need to gain buy-in and promote Kerry’s involvement with your webinar.
During Your Webinar
- Kerry will wow your audience with her powerful content and bright delivery style.
- Your company’s presenters will engage with Kerry to create a dynamic conversation.
After Your Webinar
- Kerry will respond to your team’s social media posts to promote additional post-event registration.
- If desired, she’ll write a blog post answering questions from attendees for you to include in follow-up communications.