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Customer experience acts as a strategic framework for B2B buyers to determine what services — and service providers — will help them to deliver the experiences and service quality their customers expect.
Kerry’s webinars provide your prospects with the context for identifying where your products or services could fit within their own businesses, creating a pipeline of white-hot leads.
Kerry co-authored the book on customer experience, Outside In. Her engaging style of real-world stories and tested insights will inspire your webinar attendees and offer them a framework to rethink how they approach their own customer relationships.
CEO of Solvvy
Too often, technology sales processes start with product or service demos, long before prospects have a clear sense of where you fit into their larger plans. Kerry’s webinars engage your prospects in conversations that add strategic value and help would-be clients discover ways to work with you effectively.