AI Book Club

Kerry Bodine is the co-author of Outside In and a globally recognized customer experience expert. She founded Bodine & Co. in 2014 on the belief that exceptional experiences are the most effective and sustainable business strategy.

We help you make your customers and employees love you.

When we get up in the morning, we’re supercharged knowing that we get to make a difference for people all around the world: Saving your customers time, reducing employee stress, and making life’s everyday tasks significantly easier.

We drive success for your organization.

Our work isn’t just about making your customers or employees happy. We’re also here to deliver on your most important business objectives. We call this intersection of customer, employee, and business outcomes The Experience Sweet Spot — and it’s a major focus of everything we do.

We work with Fortune 500 leaders to create growth opportunities, drive revenue, create greater efficiency, and decrease cost to serve. All through the lens of exceptional customer and employee experiences.

That’s why our motto is:
Exceptional experiences for love and profits.

Work with us to build loyalty with customers and employees — while delivering exceptional results for your organization.

Your FEARLESS LEADERS

Kerry Bodine

AI Ambassador

Michael Dila

AI Ambassador

Kerry Bodine is the LeBron James of journey mapping.

Join our virtual journey mapping bootcamp in January!

X
Make Your Inbox Happy: Subscribe Now, Thank Yourself Later

Want informative, valuable, and actionable resources without having to hunt for them?

We’ll deliver inspiration to get you thinking, industry insights to put into action, and invitations to our events — straight to your inbox.

Create Customer Loyalty. Drive Business Results.

  1. Inspirational ideas to get you thinking
  2. Industry insights you can put into action
  3. Invitations to our events

"*" indicates required fields

Get in Touch

Sign me up to receive insights & invitations from Kerry
*Required Fields