Don’t Miss The Hottest CX Events Of The Year

CONFERENCES, WEBINARS, & WORKSHOPS

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You want to be a better customer experience professional—and network with others who share your passion.

But it can be incredibly time consuming to keep track of all the upcoming customer experience conferences, webinars, and workshops.

Good news: We’ve done it for you.

31
CX Events
Know what's out there, where I'm speaking, and the events you can't miss
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Adobe Summit

March 24-28, 2019
Las Vegas

Next Generation Customer Experience (NGCX)

March 25-27, 2019
Indian Wells, CA
Hosted By
WBR Event

Shift/CX

March 27-28, 2019
Frankfurt
Hosted By
Shift

Meet Kerry Bodine

At Kerry Bodine & Co.'s next
journey mapping bootcamp!
Learn More

Call & Contact Centre Expo

March 27-28, 2019
London
Hosted By
CXPA

Support Driven Expo: Europe

April 1-2, 2019
Belgrade
Hosted By
Support Driven

Customer Experience Strategies Summit — Strategy Institute

April 22, 2019
Toronto

Smart Customer Service — Information Today

April 29 - May 1, 2019
Washington, D.C.

Journey Mapping & Facilitation Bootcamp – Chicago – May 2018

May 8-9, 2019
Chicago
Hosted By
Kerry Bodine & Co.
More Details

Our Journey Mapping Bootcamps are designed to give you a hard hitting practical primer on journey mapping that you can quickly put into action. A combination of rigor and fun allows room for personalization discussions and activities, so you can get as much as you can from these immersive two days.

Why Attend

  • Learn the big picture of journey mapping: what it is, how it brings together all the aspects of your business, and the business case behind it.
  • Dive into practical issues like creating personas, selecting journeys to map, and engaging stakeholders and customers in mapping.
  • Participate in plenty of hands-on exercises — with group discussion, questions, and networking throughout.

Featured Speakers

Kerry Bodine headshot
Kerry Bodine
Co-author of Outside In
Amelia Sizemore headshot
Amelia Sizemore
CX Consultant, Kerry Bodine & Co.
Group Discount
Bring your colleagues and save $100 per attendee!

Forrester Events

May 9, 2019
Sydney
Hosted By
Forrester

Employee Engagement Summit — Engage Business Media

May 10, 2019
London

Insight Exchange — Customer Experience Professionals Association

May 14-16, 2019
Salt Lake City, Utah
Hosted By
asf
More Details

Kerry Bodine & Amelia Sizemore will be there!

Pulse — Gainsight

May 20-23, 2019
San Francisco

Gartner Customer Experience and Technology Summit

May 22-23, 2019
London
Hosted By
Gartner

CX Conference — Customer Service Professionals Network

May 28-29, 2019
Toronto

Customer Experience Management — IQPC

May 29-30, 2019
Sydney

The Customer Service Summit

June 3-4, 2019
San Diego
Hosted By
Incite Group

Interactive CX Summit — Networld Media Group

June 4-6, 2019
Dallas

Forrester CX Forum NYC

June 11 - January 12, 2019
New York City
Hosted By
Forrester Events

CX Marketing Summit — Engage Business Media

June 13, 2019
London

Gartner Customer Experience and Technology Summit

June 17-18, 2019
Sydney
Hosted By
Gartner

Customer Contact Week — IQPC

June 24-29, 2019
Las Vegas

Customer Success Summit Canada — Strategy Institute

June 25, 2019
Toronto

Customer Engagement Transformation Conference — Engage Business Media

July 11-12, 2019
London

Support Driven Expo: Americas

July 11-12, 2019
Portland
Hosted By
Support Driven

CX for Financial Services — Worldwide Business Research

July 29-31, 2019
Boston

Forrester Events

August 28, 2019
Singapore
Hosted By
Forrester

INBOUND

September 3-6, 2019
Boston
Hosted By
Inbound

Forrester Events

October 17-18, 2019
San Francisco
Hosted By
Forrester

The Customer Service Summit NYC

October 23-24, 2019
New York City
Hosted By
Incite Group

CMSWire’s DX Summit

November 4-6, 2019
Chicago
Hosted By
Simpler Media & CMS Wire

Forrester Events

November 14-15, 2019
London
Hosted By
Forrester
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