Happy Customers Lead To Happy Shareholders
You want to be a better customer experience professional—and network with others who share your passion.
But it can be incredibly time consuming to keep track of all the upcoming customer experience conferences, webinars, and workshops.
Good news: We’ve done it for you.
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CX Events
Know what's out there, where I'm speaking, and the events you can't miss
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National Forum on Patient Experience — Strategy Institute
September 24, 2018
Toronto
Employee Experience Summit Canada — Strategy Institute
September 24, 2018
Toronto
Customer Experience Asia Summit — IQPC
September 25-28, 2018
Singapore
Meet Kerry Bodine
At Kerry Bodine & Co.'s next
journey mapping bootcamp!
journey mapping bootcamp!
Employee Experience — IQPC
September 25-27, 2018
Chiswick, England
CEM in Telecoms Europe — IQPC
September 25-27, 2018
Prague
Engaging Employees to Improve the Customer Experience — Chartwell
September 26, 2018
Webinar
CX SF — Forrester Research
October 2-3, 2018
San Francisco
Customer Experience Management Summit — Allan Lloyds Group
October 2-4, 2018
Barcelona
The Customer Experience Manchester Conference — Global Insight Conferences
October 3, 2018
Manchester, England
Advocamp — Influitive
October 3, 2018
Toronto
Customer Success Europe Unplugged Dublin — Customer Success Europe
October 3, 2018
Dublin
Customer Service Summit — Incite Group
October 4-5, 2018
New York City
People Power — Engage Business Media
October 4, 2018
Webinar
Customer Experience Exchange BFSI — IQPC
October 9-10, 2018
Orlando, Florida
Chief Customer Officer Europe — Corinium Global Intelligence
October 9-10, 2018
London
Service Design Global Conference — Service Design Network
October 10-12, 2018
Dublin
Featured Speakers
Kerry Bodine
Co-author of Outside In
Dee Cooper
SVP, Virgin Cruises
CEM in Telecoms Americas — IQPC
October 10-11, 2018
Los Angeles
Service Design Week — IQPC
October 15-18, 2018
Boston
Customer Connections — Clarabridge
October 16-17, 2018
London
Customer360 Forum — Ashton Media
October 17, 2018
Sydney
Re-Imagine Customer Care — SOCAP International
October 21-24, 2018
Salt Lake City, Utah
Customer Contact West — Frost & Sullivan
October 21-24, 2018
Phoenix, Arizona
Customer Experience Management Interactive — IQPC
October 22-24, 2018
Berlin
EMACS: The Customer Experience Conference — Chartwell
October 22-25, 2018
Tampa, Florida
Customer Spark — Customer Experience Professionals Association
October 24, 2018
Dallas
Customer Service Revolution — The Dijulius Group
October 24-25, 2018
Cleveland, Ohio
Executive Summit — Customer Experience Professionals Association
October 25, 2018
Dallas
Service Design — IQPC
October 30-31, 2018
Melbourne
Chief Customer Officer, Sydney — Corinium Global Intelligence
October 30-31, 2018
Sydney
Artificial Intelligence for CX — IQPC
November 5-7, 2018
London
Customer Experience World Birmingham — The Focus Group
November 6-7, 2018
Birmingham, England
Journey Mapping & Facilitation Bootcamp – San Francisco – Nov 2018
November 7-8, 2018
San Francisco
Our Journey Mapping Bootcamps are designed to give you a hard hitting practical primer on journey mapping that you can quickly put into action. A combination of rigor and fun allows room for personalization discussions and activities, so you can get as much as you can from these immersive two days.
Why Attend
- Learn the big picture of journey mapping: what it is, how it brings together all the aspects of your business, and the business case behind it.
- Dive into practical issues like creating personas, selecting journeys to map, and engaging stakeholders and customers in mapping.
- Participate in plenty of hands-on exercises — with group discussion, questions, and networking throughout.
Featured Speakers
Kerry Bodine
Co-author of Outside In
Amelia Sizemore
CX Consultant, Kerry Bodine & Co.
Group Discount
Bring your colleagues and save $100 per attendee!
Digital Experience Summit — CMS Wire
November 12-14, 2018
Chicago
Customer Engagement Summit — Engage Business Media
November 12-13, 2018
London
CX Innovation & Tech Fest — The Eventful Group
November 12-13, 2018
Pretoria, South Africa
CX Europe — Forrester Research
November 13-14, 2018
London
Smart Interactions In The Cloud — NICE
November 15, 2018
Paris
Customer Experience Transformation: Nordics — IQPC
November 19-21, 2018
Stockholm
CEM China — IQPC
November 20-21, 2018
Shanghai
Customer Experience Leaders Exchange 2018 — IQPC
November 20-21, 2018
Chirnside Park, Victoria, Australia
This Is Service Design Doing — Executive School
November 26-30, 2018
Amsterdam
Digital Customer & User Experience — Global Insight Conferences
November 27, 2018
London
Next Generation Patient Experience — Worldwide Business Research
November 27-29, 2018
San Diego
Engage Focus Groups — Engage Business Media
November 28, 2018
London
Customer Contact Week Executive Exchange — IQPC
December 2-4, 2018
Coral Gables, Florida
CX: BFSI — IQPC
December 4-5, 2018
London
Customer Contact Week — IQPC
January 15-18, 2019
Nashville, Tennessee
Customer Insight & Analytics Exchange — IQPC
January 24-25, 2019
London
Customer Experience Management in Telecoms — IQPC
January 29-31, 2019
London
Chief Customer Officer, USA — Corinium Global Intelligence
January 29-31, 2019
Miami
Future of the Contact Centre — Engage Business Media
February 13, 2019
London
Customer Experience Exchange BFSI UK — IQPC
February 19-20, 2019
London
X4: The Experience Management Summit — Qualtrics
March 5-8, 2019
Salt Lake City, Utah
Annual Conference — The Institute of Customer Service
March 5, 2019
London
European Insight Exchange — Customer Experience Professionals Association
March 13-14, 2019
Dublin
Adobe Summit
March 24-28, 2019
Las Vegas
Next Generation CX — Worldwide Business Research
March 27-29, 2019
Indian Wells, CA
Customer Experience Strategies Summit — Strategy Institute
April 22, 2019
Toronto
Smart Customer Service — Information Today
April 29 - May 1, 2019
Washington, D.C.
Employee Engagement Summit — Engage Business Media
May 10, 2019
London
Insight Exchange — Customer Experience Professionals Association
May 15-16, 2019
Salt Lake City, Utah
Kerry Bodine & Amelia Sizemore will be there!
Pulse — Gainsight
May 20-23, 2019
San Francisco
CX Conference — Customer Service Professionals Network
May 28-29, 2019
Toronto
Customer Experience Management — IQPC
May 29-30, 2019
Sydney
Interactive CX Summit — Networld Media Group
June 4-6, 2019
Dallas
CX Marketing Summit — Engage Business Media
June 13, 2019
London
Customer Contact Week — IQPC
June 24-29, 2019
Las Vegas
Customer Success Summit Canada — Strategy Institute
June 25, 2019
Toronto
Customer Engagement Transformation Conference — Engage Business Media
July 11, 2019
London
CX for Financial Services — Worldwide Business Research
July 29-31, 2019
Boston