Don’t Miss The Hottest CX Events Of The Year


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You want to be a better customer experience professional—and network with others who share your passion.

But it can be incredibly time consuming to keep track of all the upcoming customer experience conferences, webinars, and workshops.

Good news: We’ve done it for you.

CX Events
Know what's out there, where I'm speaking, and the events you can't miss
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Re-Imagine Customer Care — SOCAP International

October 21-24, 2018
Salt Lake City, Utah

Customer Contact West — Frost & Sullivan

October 21-24, 2018
Phoenix, Arizona

Customer Experience Management Interactive — IQPC

October 22-24, 2018

Meet Kerry Bodine

At Kerry Bodine & Co.'s next
journey mapping bootcamp!
Learn More

EMACS: The Customer Experience Conference — Chartwell

October 22-25, 2018
Tampa, Florida

Customer Spark — Customer Experience Professionals Association

October 24, 2018

Customer Service Revolution — The Dijulius Group

October 24-25, 2018
Cleveland, Ohio

Executive Summit — Customer Experience Professionals Association

October 25, 2018

Service Design — IQPC

October 30-31, 2018

Chief Customer Officer, Sydney — Corinium Global Intelligence

October 30-31, 2018

Artificial Intelligence for CX — IQPC

November 5-7, 2018

Customer Experience World Birmingham — The Focus Group

November 6-7, 2018
Birmingham, England

Journey Mapping & Facilitation Bootcamp – San Francisco – Nov 2018

November 7-8, 2018
San Francisco
Hosted By
Kerry Bodine & Co.
More Details

Our Journey Mapping Bootcamps are designed to give you a hard hitting practical primer on journey mapping that you can quickly put into action. A combination of rigor and fun allows room for personalization discussions and activities, so you can get as much as you can from these immersive two days.

Why Attend

  • Learn the big picture of journey mapping: what it is, how it brings together all the aspects of your business, and the business case behind it.
  • Dive into practical issues like creating personas, selecting journeys to map, and engaging stakeholders and customers in mapping.
  • Participate in plenty of hands-on exercises — with group discussion, questions, and networking throughout.

Featured Speakers

Kerry Bodine headshot
Kerry Bodine
Co-author of Outside In
Amelia Sizemore headshot
Amelia Sizemore
CX Consultant, Kerry Bodine & Co.
Group Discount
Bring your colleagues and save $100 per attendee!

Digital Experience Summit — CMS Wire

November 12-14, 2018

Customer Engagement Summit — Engage Business Media

November 12-13, 2018

CX Innovation & Tech Fest — The Eventful Group

November 12-13, 2018
Pretoria, South Africa

CX Europe — Forrester Research

November 13-14, 2018

Smart Interactions In The Cloud — NICE

November 15, 2018

Customer Experience Transformation: Nordics — IQPC

November 19-21, 2018

CEM China — IQPC

November 20-21, 2018

Customer Experience Leaders Exchange 2018 — IQPC

November 20-21, 2018
Chirnside Park, Victoria, Australia

This Is Service Design Doing — Executive School

November 26-30, 2018

Digital Customer & User Experience — Global Insight Conferences

November 27, 2018

Next Generation Patient Experience — Worldwide Business Research

November 27-29, 2018
San Diego

Engage Focus Groups — Engage Business Media

November 28, 2018

Customer Contact Week Executive Exchange — IQPC

December 2-4, 2018
Coral Gables, Florida


December 4-5, 2018

Customer Contact Week — IQPC

January 15-18, 2019
Nashville, Tennessee

Customer Insight & Analytics Exchange — IQPC

January 24-25, 2019

Customer Experience Management in Telecoms — IQPC

January 29-31, 2019

Chief Customer Officer, USA — Corinium Global Intelligence

January 29-31, 2019

Future of the Contact Centre — Engage Business Media

February 13, 2019

Customer Experience Exchange BFSI UK — IQPC

February 19-20, 2019

X4: The Experience Management Summit — Qualtrics

March 5-8, 2019
Salt Lake City, Utah

Annual Conference — The Institute of Customer Service

March 5, 2019

European Insight Exchange — Customer Experience Professionals Association

March 13-14, 2019

Adobe Summit

March 24-28, 2019
Las Vegas

Next Generation CX — Worldwide Business Research

March 27-29, 2019
Indian Wells, CA

Customer Experience Strategies Summit — Strategy Institute

April 22, 2019

Smart Customer Service — Information Today

April 29 - May 1, 2019
Washington, D.C.

Employee Engagement Summit — Engage Business Media

May 10, 2019

Insight Exchange — Customer Experience Professionals Association

May 15-16, 2019
Salt Lake City, Utah
Hosted By
More Details

Kerry Bodine & Amelia Sizemore will be there!

Pulse — Gainsight

May 20-23, 2019
San Francisco

CX Conference — Customer Service Professionals Network

May 28-29, 2019

Customer Experience Management — IQPC

May 29-30, 2019

Interactive CX Summit — Networld Media Group

June 4-6, 2019

CX Marketing Summit — Engage Business Media

June 13, 2019

Customer Contact Week — IQPC

June 24-29, 2019
Las Vegas

Customer Success Summit Canada — Strategy Institute

June 25, 2019

Customer Engagement Transformation Conference — Engage Business Media

July 11, 2019

CX for Financial Services — Worldwide Business Research

July 29-31, 2019
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