Online CX training: Invest in your people and your business.Learn More
Our innovation accelerator program will jumpstart your organization’s knowledge of design thinking — and immerse cross-functional employees in solving real world challenges. Our goal? Empowering them to apply a formalized design and innovation process to solve the many types of challenges affecting your customers and your business.
Once they’ve developed empathy for the people they’re designing for, your teams will identify the most important problem for them to solve. This problem will likely be related to the initial focus, but reframed in a meaningful way based on the insights they uncovered.
You’ll learn a lot during our innovation accelerator: foundational concepts; new mindsets and methodologies; and the skills required to effectively ideate, prototype, and prioritize.
But you’ll also get tangible deliverables that add real value to strategic and operational planning — and help to build organizational support for customer experience.