Who It’s For
Anyone looking to map with more confidence and clarity.
What You’ll Get
Tools
- Single-Persona Journey Map Template (Powerpoint)
- Design features and flexibility to apply your own brand
- A robust collection of icons to communicate customer touchpoints
Expert Guidance
- Instructional Sample Map (A complete set of annotated maps with in-depth explanations of each section and pro-tips on how to complete a map on your own)
- How-To Guide (An in-depth 16-page instructional guide that provides critical knowledge and tactics to effectively use your toolkit to complete journey maps and make strategic business decisions)