Oval Created with Sketch. Rectangle-path Created with Sketch. Rectangle-path Created with Sketch. Oval Created with Sketch. Oval Created with Sketch. Rectangle-path Created with Sketch. Oval Created with Sketch. Oval Created with Sketch. Rectangle-path Created with Sketch. Rectangle-path Created with Sketch. Oval Created with Sketch.

Virtual Journey Mapping Bootcamp: May 2021

Apr. 7, 2021 by Kerry Bodine

Virtual Journey Mapping Bootcamp: May 2021

Hard-hitting content. Sessions that fit into your workday. Our two-part virtual bootcamp delivers a practical primer on journey mapping that you can immediately put into action for your organization. Part 1: Introduction to Journey Mapping This introduction will help you build a solid understanding of the journey mapping methodology and how you can apply it (Read More...)

Two More Opportunities to Journey Map In Your Pajamas!

Aug. 21, 2020 by Kerry Bodine

Two More Opportunities to Journey Map In Your Pajamas!

In-person training won’t be back for a while… But the need to understand your customers’ behaviors, needs, and expectations remains as important as ever. To help you drive critical customer-centric decision-making in your organization, I’m hosting two more Virtual Journey Mapping Bootcamps in 2020: October 7 & 8  December 8 & 9 Day 1 will (Read More...)

Stay Current

  • Stay up-to-date on new and upcoming events throughout the year
  • * Required Fields
  • This field is for validation purposes and should be left unchanged.

Virtual Journey Mapping Bootcamp: August 4 & 5

July 6, 2020 by Kerry Bodine

Virtual Journey Mapping Bootcamp: August 4 & 5

In-person training won’t be back for a while… But the need to understand your customers’ behaviors, needs, and expectations remains. To help you drive critical customer-centric decision-making in your organization, I’m hosting a Virtual Journey Mapping Bootcamp on August 4 & 5, 2020.  Day 1 will help you build a solid understanding of the journey (Read More...)

Virtual Journey Mapping Bootcamp: May 20 & 21

Apr. 19, 2020 by Kerry Bodine

Virtual Journey Mapping Bootcamp: May 20 & 21

We’re in the midst of the most momentous and rapid change to human behavior that many of us will ever see. Even as countries around the world look to ease restrictions on citizens’ movement, this transformation will have a lasting impact on both our personal and professional lives for months and years to come. That (Read More...)

Introducing The Journey Mapping Master Toolkit

Dec. 9, 2019 by Kerry Bodine

Introducing The Journey Mapping Master Toolkit

I’m thrilled to announce the launch of our Journey Mapping Master Toolkit — the industry’s only solution to combine the expert guidance and ready-to-use tools that you need to create effective maps.  I’ve downloaded nearly every detail that’s in my head related to how to run a journey mapping project, including the exact tools and templates that Bodine & (Read More...)

Q&A From My Webinar: The Path To Journey Management

June 5, 2019 by Kerry Bodine

Q&A From My Webinar: The Path To Journey Management

Two weeks ago, I delivered a webinar called “The Path To Journey Management” in partnership with Intouch Insight, a CX management solutions provider. (You can still register to watch the replay.) We got a ton of great questions about the content I presented. So many, in fact, that I didn’t have time to answer them (Read More...)

We use cookies to optimize site functionality and give you the best possible experience.
Accept