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Virtual Journey Mapping Bootcamp: October / November 2021

Sep. 19, 2021 by Kerry Bodine

Virtual Journey Mapping Bootcamp: October / November 2021

Our September bootcamp sold out, so we’ve added one more session to our fall schedule. Hard-hitting content. Sessions that fit into your workday. Our two-part virtual bootcamp delivers a practical primer on journey mapping that you can immediately put into action for your organization. Part 1: Introduction to Journey Mapping This introduction will help you (Read More...)

Virtual Journey Mapping Bootcamp: September 2021

July 25, 2021 by Kerry Bodine

Virtual Journey Mapping Bootcamp: September 2021

This bootcamp is sold out! Join us at our next bootcamp in late October. *** Hard-hitting content. Sessions that fit into your workday. Our two-part virtual bootcamp delivers a practical primer on journey mapping that you can immediately put into action for your organization. Part 1: Introduction to Journey Mapping This introduction will help you (Read More...)

Top 10 Reasons To Enroll In “Customer-Powered Profits”

June 3, 2021 by Kerry Bodine

Top 10 Reasons To Enroll In “Customer-Powered Profits”

If you’re looking to level up your customer experience skills, you need to check out my online course, Customer-Powered Profits: 10 Lessons To Unlock The Potential of Customer Experience. Need a reason to click that link? Here are 10! I make customer experience concepts simple. You won’t find any highfalutin language or academic explanations in (Read More...)

Virtual Journey Mapping Bootcamp: May 2021

Apr. 7, 2021 by Kerry Bodine

Virtual Journey Mapping Bootcamp: May 2021

Hard-hitting content. Sessions that fit into your workday. Our two-part virtual bootcamp delivers a practical primer on journey mapping that you can immediately put into action for your organization. Part 1: Introduction to Journey Mapping This introduction will help you build a solid understanding of the journey mapping methodology and how you can apply it (Read More...)

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Two More Opportunities to Journey Map In Your Pajamas!

Aug. 21, 2020 by Kerry Bodine

Two More Opportunities to Journey Map In Your Pajamas!

In-person training won’t be back for a while… But the need to understand your customers’ behaviors, needs, and expectations remains as important as ever. To help you drive critical customer-centric decision-making in your organization, I’m hosting two more Virtual Journey Mapping Bootcamps in 2020: October 7 & 8  December 8 & 9 Day 1 will (Read More...)

Virtual Journey Mapping Bootcamp: August 4 & 5

July 6, 2020 by Kerry Bodine

Virtual Journey Mapping Bootcamp: August 4 & 5

In-person training won’t be back for a while… But the need to understand your customers’ behaviors, needs, and expectations remains. To help you drive critical customer-centric decision-making in your organization, I’m hosting a Virtual Journey Mapping Bootcamp on August 4 & 5, 2020.  Day 1 will help you build a solid understanding of the journey (Read More...)

Virtual Journey Mapping Bootcamp: May 20 & 21

Apr. 19, 2020 by Kerry Bodine

Virtual Journey Mapping Bootcamp: May 20 & 21

We’re in the midst of the most momentous and rapid change to human behavior that many of us will ever see. Even as countries around the world look to ease restrictions on citizens’ movement, this transformation will have a lasting impact on both our personal and professional lives for months and years to come. That (Read More...)

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