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A CX Day Offer To Boost Your Journey Mapping Outcomes

Oct. 5, 2021 by Kerry Bodine

A CX Day Offer To Boost Your Journey Mapping Outcomes

Happy Customer Experience Day! I hope you and your colleagues are joining one of the many CX Day celebrations around the world. In honor of all current and aspiring CX practitioners, we’re offering a $100 discount on every seat for our upcoming October / November two-part open-enrollment virtual journey mapping bootcamp. Just use code CXDAY21 at (Read More...)

Virtual Journey Mapping Bootcamp: October / November 2021

Sep. 19, 2021 by Kerry Bodine

Virtual Journey Mapping Bootcamp: October / November 2021

Our September bootcamp sold out, so we’ve added one more session to our fall schedule. Hard-hitting content. Sessions that fit into your workday. Our two-part virtual bootcamp delivers a practical primer on journey mapping that you can immediately put into action for your organization. Part 1: Introduction to Journey Mapping This introduction will help you (Read More...)

Virtual Journey Mapping Bootcamp: September 2021

July 25, 2021 by Kerry Bodine

Virtual Journey Mapping Bootcamp: September 2021

This bootcamp is sold out! Join us at our next bootcamp in late October. *** Hard-hitting content. Sessions that fit into your workday. Our two-part virtual bootcamp delivers a practical primer on journey mapping that you can immediately put into action for your organization. Part 1: Introduction to Journey Mapping This introduction will help you (Read More...)

Top 10 Reasons To Enroll In “Customer-Powered Profits”

June 3, 2021 by Kerry Bodine

Top 10 Reasons To Enroll In “Customer-Powered Profits”

If you’re looking to level up your customer experience skills, you need to check out my online course, Customer-Powered Profits: 10 Lessons To Unlock The Potential of Customer Experience. Need a reason to click that link? Here are 10! I make customer experience concepts simple. You won’t find any highfalutin language or academic explanations in (Read More...)

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Alida Activate Spring Masterclass

Apr. 18, 2021 by Kerry Bodine

Alida Activate Spring Masterclass

What do pirates, waffles, and discos have to do with customer experience? Find out by watching the replay of my keynote! *** I’m super excited to be part of Alida’s Activate Spring Masterclass on May 6 from 1 – 5pm ET. This is your chance to understand how you can quantify the value of customers’ (Read More...)

Virtual Journey Mapping Bootcamp: May 2021

Apr. 7, 2021 by Kerry Bodine

Virtual Journey Mapping Bootcamp: May 2021

Hard-hitting content. Sessions that fit into your workday. Our two-part virtual bootcamp delivers a practical primer on journey mapping that you can immediately put into action for your organization. Part 1: Introduction to Journey Mapping This introduction will help you build a solid understanding of the journey mapping methodology and how you can apply it (Read More...)

Cyber Monday Sale: 4 Offers To Make The Most Of 2021

Nov. 30, 2020 by Kerry Bodine

Cyber Monday Sale: 4 Offers To Make The Most Of 2021

2020 has been a year… And we’re crossing every finger that 2021 is going to be brighter and better. We want to help you make that happen with four offers to bolster your customer experience efforts over the upcoming year. Now through Friday, December 4: Save $500 on our Journey Mapping Master Toolkit, the industry’s (Read More...)

Two More Opportunities to Journey Map In Your Pajamas!

Aug. 21, 2020 by Kerry Bodine

Two More Opportunities to Journey Map In Your Pajamas!

In-person training won’t be back for a while… But the need to understand your customers’ behaviors, needs, and expectations remains as important as ever. To help you drive critical customer-centric decision-making in your organization, I’m hosting two more Virtual Journey Mapping Bootcamps in 2020: October 7 & 8  December 8 & 9 Day 1 will (Read More...)

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