About Bodine & Co.

Kerry Bodine is the co-author of Outside In and a globally recognized customer experience expert. She founded Bodine & Co. in 2014 on the belief that exceptional experiences are the most effective and sustainable business strategy.

We help you make your customers and employees love you.

When we get up in the morning, we’re supercharged knowing that we get to make a difference for people all around the world: Saving your customers time, reducing employee stress, and making life’s everyday tasks significantly easier.

We drive success for your organization.

Our work isn’t just about making your customers or employees happy. We’re also here to deliver on your most important business objectives. We call this intersection of customer, employee, and business outcomes The Experience Sweet Spot — and it’s a major focus of everything we do.

We work with Fortune 500 leaders to create growth opportunities, drive revenue, create greater efficiency, and decrease cost to serve. All through the lens of exceptional customer and employee experiences.

That’s why our motto is:
Exceptional experiences for love and profits.

Work with us to build loyalty with customers and employees — while delivering exceptional results for your organization.

Our Leadership

Kerry Bodine

CEO

Brian Haven

GENERAL MANAGER

Nicolle Paradise

CHIEF OPERATING OFFICER

Kris Jackson

VP, CONSULTING

Kerry Bodine is the LeBron James of journey mapping.

Featured Clients

Join our virtual journey mapping bootcamp in January!

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Read Outside In by Kerry Bodine: Hailed a "Must Read" for Companies Looking to Differentiate

Download the first two chapters of Outside In at no cost and discover how to unlock the most powerful and misunderstood element of corporate strategy today — customer experience.

Create Customer Loyalty. Drive Business Results.

  1. Inspirational ideas to get you thinking
  2. Industry insights you can put into action
  3. Invitations to our events

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