Happy Customers Lead To Happy Shareholders
Why Our Bootcamps
Our in-person and virtual bootcamps give you a hard-hitting, practical primer on journey mapping that you can quickly put into action.
A combination of rigor and fun allows room for personalized discussions and activities, so you can get memorable and actionable insights from these immersive two days.
Level Up
Quickly
One recent attendee compared our bootcamps to “MBAs on steroids.” Indeed, we cover a lot of ground in these energetic sessions. A combination of lectures, hands-on exercises, group discussions, and individual reflection make learning relaxed and productive.
Apply
New Skills
We create an inviting, collaborative environment that will challenge you to put your knowledge and skills to work on issues that will benefit your customers, your employees, and your shareholders.
Make The
Business Case
We give you the insights and talking points to demonstrate how effective customer journeys affect the bottom line, equipping you to gain buy-in after the bootcamp.
Training Topics
Journey Mapping
Establish a strong foundation in the concepts and methods of journey mapping — and how to use these maps to drive action within your organization. Our signature journey mapping bootcamp is great starting point for those just getting their feet wet, of for those looking for a methodology refresh.
Open-enrollment journey mapping bootcamps
Marketing & Content Development
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Experience Design
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Featured Clients
![KB Logos Client American Automobile Association](data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" width="284" height="200"><rect width="100%" height="100%"><animate attributeName="fill" values="rgba(153,153,153,0.5);rgba(153,153,153,0.1);rgba(153,153,153,0.5)" dur="2s" repeatCount="indefinite" /></rect></svg>)
Session Formats
1 & 2-Day
Workshops
You’ll build an understanding of the journey mapping methodology, with lots of facilitated discussion to help you swap insights with others, ask tons of questions, and process what you’ve learned.
Half-Days
Workshops
Designed for a quick introduction to core thinking and practices, these mini workshops present the business case for customer experience and the key components for successful journey mapping.
Follow-on
Coaching
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip.
1 & 2-Day
Workshops
You’ll build an understanding of the journey mapping methodology, with lots of facilitated discussion to help you swap insights with others, ask tons of questions, and process what you’ve learned.
Half-Days
Workshops
Designed for a quick introduction to core thinking and practices, these mini workshops present the business case for customer experience and the key components for successful journey mapping.
Follow-on
Coaching
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip.
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