Working with Kerry Bodine & Co. transformed our product design approach to put the customer at the center of our decision-making process. It not only changed our products, it’s changed our business. Kerry’s smarts and coaching style empowered us to make meaningful change much more quickly than we could have without her.
Having Kerry Bodine as a CX coach is the best decision you’ll ever make. Her expertise and counsel in journey mapping, human-centered design, and CX strategy made her a valued partner in my CX leadership roles at AbbVie and Dow Corning. Having Kerry at your side is like having a CX sparring partner. She’ll meet you at your level (wherever that is!), go back and forth with you, and help you hone your ideas from theories into workable solutions.