Happy Customers Lead To Happy Shareholders
Kerry Bodine is the co-author of Outside In and a globally recognized customer experience expert. She founded Bodine & Co. in 2014 on the belief that unified and profitable customer experiences must be built from within â and that requires new ways of working and thinking.
150+ keynotes
in 20+ countries
1,000+ workshop attendees
Hundreds of global clients
We love what we do. Really.
When we get up in the morning, weâre supercharged knowing that we get to make a difference for people all around the world: Saving your customers time, reducing their stress, creating more enjoyable experiences, and making lifeâs everyday tasks easier.
In short:
We help you make your customers love you.
But our work isnât just about making your customers happy. Weâre also here to make you money. We call this intersection of customer needs and business outcomes âThe Customer Experience Sweet Spotâ â and itâs a major focus of everything we do.Â
Our products and services create growth opportunities, drive revenue, and decrease your cost to serve. At the end of the day if we haveât done that, we havenât done our job.