Hard-hitting content. Sessions that fit into your workday. Our virtual bootcamp delivers a practical primer on journey mapping that you can immediately put into action for your organization.
We cover a lot of ground in these fast-paced sessions. So much so, in fact, that one recent attendee compared our bootcamps to an “MBA on steroids.” A combination of pre-bootcamp videos, interactive presentations, demonstrations, hands-on exercises, and group discussions cater to different learning styles.
Kerry Bodine creates an inviting, collaborative environment that will push you to put your new knowledge and skills to work. You’ll focus on an employee or customer journey of your choice, so your bootcamp exercises will address a real-world business challenge that’s important to you and your organization.
This bootcamp delivers the insights and talking points to demonstrate how effective employee and customer journeys lead to meaningful business outcomes, equipping you to create buy-in for your mapping efforts.
Your office… Your kitchen table… Wherever you’ll be comfortable and productive.
Tuesday, February 27, 2024
Wednesday, February 28, 2024
Tuesday, March 5, 2024
Wednesday, March 6, 2024
11:00am – 3:30 Eastern time
Four half-days sessions. Turnkey how-to templates for journey maps and working sessions. Lifetime access to instructional videos. PDFs of all presentation materials. Answers to your biggest journey mapping questions and challenges. Discussions and networking opportunities with other participants.
Kerry Bodine, journey mapping thought leader and co-author of Outside In: The Power of Putting Customers at the Center of Your Business, will be your instructor and coach for these engaging and interactive sessions.
Our Virtual Journey Mapping Bootcamp dives deep into the knowledge and skills needed to understand — and act on — the rapidly changing needs and expectations of your employees and customers.
This workshop delivers:
Part 1 will help you build a solid understanding of the journey mapping methodology and how you can apply it to specific business challenges. These sessions will be structured around the first three steps of our proven step-by-step methodology for creating effective journey maps:
Part 2 will continue to focus on our proven journey mapping methodology, exploring how you can drive action with your maps. We’ll explore ways for you to get to the root of customer pain points, practice a differentiated brainstorming process, and discuss multiple ways to prioritize possible solutions.
Gain the mapping skills you need in a convenient time and place — virtually.
You’ll get access to pre-bootcamp instructional videos and suggested reading in our online portal. Then you’ll connect with Kerry Bodine and fellow attendees for four half-days of live Zoom sessions — and use free remote collaboration tools for all of our exercises.
Please expect approximately 30 to 60 minutes of homework at the end of the first three days to finish work started during our live session.
Your dog and cat friends are more than welcome to attend with you. However, please be sure to purchase a ticket for each human attendee — even if you’re attending from the same room.
To register someone else in your organization, just let us know and we’ll transfer the registration.
To register multiple people, please contact us to arrange an invoice.
Price is in US Dollars. Should your plans change, the cost of your bootcamp ticket(s) may be applied to the purchase of a product or future bootcamp, speech, or consulting engagement with Bodine & Co. You are also welcome to substitute another individual from your organization to attend in your place.