Bodine & Co. at CXPA 2019

May 15-16, 2019 in Salt lake city, Utah

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Kerry Bodine and Kevin Corcoran are excited to see you at this year’s CXPA Insight Exchange! This year’s theme of “Moving Mountains” is perfectly aligned with the two sessions we’ll be leading in the Show & Tells: The “who” and the “how” of moving your organization to a more customer-centric future.

The Emerging Role of Journey Managers

Tap into Bodine & Co.’s latest research for insights on journey management job trends — and get guidance for hiring your own journey managers.

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The Path to Journey Analytics

Hear how top organizations have shifted away from measuring individual touchpoints and towards measuring journeys. Then learn the steps to creating a journey analytics mindset in your organization.

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We conducted the industry’s first comprehensive research study into one of the most important roles since the creation of the Chief Customer Office.
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