Join us for a hands-on customer journey mapping workshop in the heart of San Francisco!

I’m thrilled to announce our first open enrollment workshop:
November 17, 9:00 – 5:00 & networking dinner
November 18, 9:00 – 4:30

Whether you’re just getting started with customer journey mapping or looking for a methodology refresh, our two-day interactive workshop will help you develop the skills and know-how you need to effectively employ journey mapping within your organization.

You’ll get to ask all your burning questions about journey mapping, hear best practices and examples, and swap tips with other customer experience practitioners. And of course, you’ll get to hang out with us for two whirlwind days of discussion, hands-on exercises, and our favorite workshop supply—sticky notes!