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Onboarding: Start Your Customer Experience Off Right

May 9, 2014 by Kerry Bodine

Onboarding: Start Your Customer Experience Off Right

Companies that want to improve their customer experience often struggle with where to start. The answer, often, is at the beginning. I don’t mean to be flip. I’m talking about the beginning of the customer lifecycle, that critical time when companies work to convert prospects to fully integrated and profitable customers. Onboarding shapes your customers’ (Read More...)

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