Join us for a hands-on customer journey mapping workshop in historic Philadelphia!
I’m thrilled to announce our next open enrollment workshop:
March 23, 9:00 – 5:00 & networking dinner
March 24, 9:00 – 4:30
Whether you’re just getting started with customer journey mapping or looking for a methodology refresh, our two-day interactive workshop will help you develop the skills and know-how you need to effectively employ journey mapping within your organization.
You’ll get to ask all your burning questions about journey mapping, hear best practices and examples, and swap tips with other customer experience practitioners. And of course, you’ll get to hang out with us for two whirlwind days of discussion, hands-on exercises, and our favorite workshop supply—sticky notes!