We’ve been getting multiple requests over the past few weeks about our 2018 journey mapping workshop schedule. So without further ado… We hope you’ll join us in one of these fun locations next year for our signature two-day workshop!

• February 27 & 28 in San Francisco
• May 16 & 17 in Chicago
• September 12 & 13 in Boston

Whether you’re just getting started with customer journey mapping or looking for a methodology refresh, our two-day interactive workshop will help you develop the skills and know-how you need to effectively employ journey mapping within your organization.

Here’s what past attendees have said:

• “Fantastic experience and learning opportunity! No team does this better with real-life experiences.”— Jim Perlowski, Cisco
• “All the tools and knowledge provided can be applied to our business in a multitude of ways, which makes the program a great value. I feel I’m going home with a truckload of new ways to re-invest into our organization.” — Beth Johnson, EPB
• “This needs to be part of our marketing DNA.” — Yadi Schnyder, WorldVentures

You’ll get to ask all your burning questions about journey mapping, hear best practices and examples, and swap tips with other customer experience practitioners. And of course, you’ll get to hang out with us for two whirlwind days of discussion, hands-on exercises, and our favorite workshop supply—sticky notes!