Happy Customers Lead To Happy Shareholders
You want to be a better customer experience professional—and network with others who share your passion.
But it can be incredibly time consuming to keep track of all the upcoming customer experience conferences, webinars, and workshops.
Good news: We’ve done it for you.
Reset
Smart Customer Service — Information Today
April 29 - May 1, 2019
Washington, D.C.
2019 Customer Experience Conference — Loma
May 1-3, 2019
San Antonio, TX
Hosted By
Loma
20th Annual Customer Experience Conference and Industry Awards — SQM
May 7-9, 2019
Spokane, WA
Hosted By
SQM
Meet Kerry Bodine
At Kerry Bodine & Co.'s next
journey mapping bootcamp!
journey mapping bootcamp!
Journey Mapping & Facilitation Bootcamp – Chicago – May 2019
May 8-9, 2019
Chicago
Our Journey Mapping Bootcamps are designed to give you a hard hitting practical primer on journey mapping that you can quickly put into action. A combination of rigor and fun allows room for personalization discussions and activities, so you can get as much as you can from these immersive two days.
Why Attend
- Learn the big picture of journey mapping: what it is, how it brings together all the aspects of your business, and the business case behind it.
- Dive into practical issues like creating personas, selecting journeys to map, and engaging stakeholders and customers in mapping.
- Participate in plenty of hands-on exercises — with group discussion, questions, and networking throughout.
Featured Speakers
Kerry Bodine
Co-author of Outside In
Amelia Sizemore
CX Consultant, Kerry Bodine & Co.
Group Discount
Bring your colleagues and save $100 per attendee!
Forrester Events
May 9, 2019
Sydney
Hosted By
Forrester
Employee Engagement Summit — Engage Business Media
May 10, 2019
London
Insight Exchange — Customer Experience Professionals Association
May 14-16, 2019
Salt Lake City, Utah
Kerry Bodine & Kevin Corcoran will be there!
Customer Experience World Europe 2019 — The Focus Group
May 14, 2019
London
Hosted By
The Focus Group
Chief Customer Officer Exchange — Customer Contact Week
May 14-16, 2019
Chicago, IL
Hosted By
Customer Contact Week
CXPA US Insight Exchange — Customer Experience Professionals Association
May 14-16, 2019
Salt Lake City, UT
Hosted By
Customer Experience Professionals Association
Pulse — Gainsight
May 20-23, 2019
San Francisco
Gartner Customer Experience and Technology Summit
May 22-23, 2019
London
Hosted By
Gartner
CX Conference — Customer Service Professionals Network
May 28-29, 2019
Toronto
Customer Experience Management — IQPC
May 29-30, 2019
Sydney
The Customer Service Summit
June 3-4, 2019
San Diego
Hosted By
Incite Group
Interactive CX Summit — Networld Media Group
June 4-6, 2019
Dallas
Disney’s Approach to Quality Service —Disney Institute
June 6, 2019
Anaheim, CA
Hosted By
Disney Institute
Disney’s Approach to Quality Service —Disney Institute
June 10-13, 2019
Anaheim, CA
Hosted By
Disney Institute
Forrester CX Forum NYC
June 11 - January 12, 2019
New York City
Hosted By
Forrester Events
Delivering The Ultimate Customer Experience — Northeast Contact Center Forum
June 11, 2019
Foxborough, MA
Hosted By
Northeast Contact Center Forum
CX Marketing Summit — Engage Business Media
June 13, 2019
London
Gartner Customer Experience and Technology Summit
June 17-18, 2019
Sydney
Hosted By
Gartner
Customer Contact Week — IQPC
June 24-29, 2019
Las Vegas
Disney’s Approach to Quality Service —Disney Institute
June 24-27, 2019
Orlando, FL
Hosted By
Disney Institute
Customer Success Summit Canada — Strategy Institute
June 25, 2019
Toronto
Customer Engagement Transformation Conference — Engage Business Media
July 11-12, 2019
London
Support Driven Expo: Americas
July 11-12, 2019
Portland
Hosted By
Support Driven
Customer Experience World Africa 2019 — The Focus Group
July 11, 2019
Johannesburg, South Africa
Hosted By
The Focus Group
CX for Financial Services — Worldwide Business Research
July 29-31, 2019
Boston
Customer Experience Summit — Disney Institute
August 20-22, 2019
Orlando, FL
Hosted By
Disney Institute
Forrester Events
August 28, 2019
Singapore
Hosted By
Forrester
INBOUND
September 3-6, 2019
Boston
Hosted By
Inbound
CX Excellence Driven By Customer Service, Employee Experience and Tech — Customer Contact Week
September 23-25, 2019
Toronto, Ontario
Hosted By
Customer Contact Week
6th Annual Digital Customer Experience Strategies Summit — Strategy Institute
September 25-26, 2019
Chicago, IL
Hosted By
Strategy Institute
Forrester Events
October 17-18, 2019
San Francisco
Hosted By
Forrester
The Customer Service Summit NYC
October 23-24, 2019
New York City
Hosted By
Incite Group
CMSWire’s DX Summit
November 4-6, 2019
Chicago
Hosted By
Simpler Media & CMS Wire
Customer Engage Summit — Engage Customer
November 11-12, 2019
London
Hosted By
Engage Customer
Customer Experience World Europe 2019 — The Focus Group
November 12, 2019
Birmingham, UK
Hosted By
The Focus Group
Forrester Events
November 14-15, 2019
London
Hosted By
Forrester