Happy Customers Lead To Happy Shareholders
You want to be a better customer experience professional—and network with others who share your passion.
But it can be incredibly time consuming to keep track of all the upcoming customer experience conferences, webinars, and workshops.
Good news: We’ve done it for you.
Reset
ZenDesk Relate 2020
March 3-5, 2019
Miami
Hosted By
ZenDesk
X4: The Experience Management Summit — Qualtrics
March 5-8, 2019
Salt Lake City, Utah
Annual Conference — The Institute of Customer Service
March 5, 2019
London
Meet Kerry Bodine
At Kerry Bodine & Co.'s next
journey mapping bootcamp!
journey mapping bootcamp!
European Insight Exchange — Customer Experience Professionals Association
March 13-14, 2019
Dublin
2019 Summit on Customer Engagement
March 13-15, 2019
Burlingame
Hosted By
Center for Customer Engagement
Modern Customer Experience
March 19-21, 2019
Las Vegas
Hosted By
Oracle
Adobe Summit
March 24-28, 2019
Las Vegas
Next Generation Customer Experience (NGCX)
March 25-27, 2019
Indian Wells, CA
Hosted By
WBR Event
Shift/CX
March 27-28, 2019
Frankfurt
Hosted By
Shift
Call & Contact Centre Expo
March 27-28, 2019
London
Hosted By
CXPA
Support Driven Expo: Europe
April 1-2, 2019
Belgrade
Hosted By
Support Driven
Customer Experience Strategies Summit — Strategy Institute
April 22, 2019
Toronto
Smart Customer Service — Information Today
April 29 - May 1, 2019
Washington, D.C.
Journey Mapping & Facilitation Bootcamp – Chicago – May 2018
May 8-9, 2019
Chicago
Our Journey Mapping Bootcamps are designed to give you a hard hitting practical primer on journey mapping that you can quickly put into action. A combination of rigor and fun allows room for personalization discussions and activities, so you can get as much as you can from these immersive two days.
Why Attend
- Learn the big picture of journey mapping: what it is, how it brings together all the aspects of your business, and the business case behind it.
- Dive into practical issues like creating personas, selecting journeys to map, and engaging stakeholders and customers in mapping.
- Participate in plenty of hands-on exercises — with group discussion, questions, and networking throughout.
Featured Speakers
Kerry Bodine
Co-author of Outside In
Amelia Sizemore
CX Consultant, Kerry Bodine & Co.
Group Discount
Bring your colleagues and save $100 per attendee!
Forrester Events
May 9, 2019
Sydney
Hosted By
Forrester
Employee Engagement Summit — Engage Business Media
May 10, 2019
London
Insight Exchange — Customer Experience Professionals Association
May 14-16, 2019
Salt Lake City, Utah
Kerry Bodine & Amelia Sizemore will be there!
Pulse — Gainsight
May 20-23, 2019
San Francisco
Gartner Customer Experience and Technology Summit
May 22-23, 2019
London
Hosted By
Gartner
CX Conference — Customer Service Professionals Network
May 28-29, 2019
Toronto
Customer Experience Management — IQPC
May 29-30, 2019
Sydney
The Customer Service Summit
June 3-4, 2019
San Diego
Hosted By
Incite Group
Interactive CX Summit — Networld Media Group
June 4-6, 2019
Dallas
Forrester CX Forum NYC
June 11 - January 12, 2019
New York City
Hosted By
Forrester Events
CX Marketing Summit — Engage Business Media
June 13, 2019
London
Gartner Customer Experience and Technology Summit
June 17-18, 2019
Sydney
Hosted By
Gartner
Customer Contact Week — IQPC
June 24-29, 2019
Las Vegas
Customer Success Summit Canada — Strategy Institute
June 25, 2019
Toronto
Customer Engagement Transformation Conference — Engage Business Media
July 11-12, 2019
London
Support Driven Expo: Americas
July 11-12, 2019
Portland
Hosted By
Support Driven
CX for Financial Services — Worldwide Business Research
July 29-31, 2019
Boston
Forrester Events
August 28, 2019
Singapore
Hosted By
Forrester
INBOUND
September 3-6, 2019
Boston
Hosted By
Inbound
Forrester Events
October 17-18, 2019
San Francisco
Hosted By
Forrester
CMSWire’s DX Summit
November 4-6, 2019
Chicago
Hosted By
Simpler Media & CMS Wire
Forrester Events
November 14-15, 2019
London
Hosted By
Forrester