Don’t Miss The Hottest CX Events Of The Year

CONFERENCES, WEBINARS, & WORKSHOPS

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You want to be a better customer experience professional—and network with others who share your passion.

But it can be incredibly time consuming to keep track of all the upcoming customer experience conferences, webinars, and workshops.

Good news: We’ve done it for you.

26
CX Events
Know what's out there, where I'm speaking, and the events you can't miss
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Customer Contact Week — IQPC

January 15-18, 2019
Nashville, Tennessee

Customer Insight & Analytics Exchange — IQPC

January 24-25, 2019
London

Customer Experience Management in Telecoms — IQPC

January 29-31, 2019
London

Meet Kerry Bodine

At Kerry Bodine & Co.'s next
journey mapping bootcamp!
Learn More

Chief Customer Officer, USA — Corinium Global Intelligence

January 29-31, 2019
Miami

Journey Mapping Bootcamp – SF – Jan 2019

January 30-31, 2019
San Francisco
Hosted By
Kerry Bodine & Co.
More Details

Our Journey Mapping Bootcamps are designed to give you a hard hitting practical primer on journey mapping that you can quickly put into action. A combination of rigor and fun allows room for personalization discussions and activities, so you can get as much as you can from these immersive two days.

Why Attend

  • Learn the big picture of journey mapping: what it is, how it brings together all the aspects of your business, and the business case behind it.
  • Dive into practical issues like creating personas, selecting journeys to map, and engaging stakeholders and customers in mapping.
  • Participate in plenty of hands-on exercises — with group discussion, questions, and networking throughout.

Featured Speakers

Kerry Bodine headshot
Kerry Bodine
Co-author of Outside In
Amelia Sizemore headshot
Amelia Sizemore
CX Consultant, Kerry Bodine & Co.
Group Discount
Bring your colleagues and save $100 per attendee!

Future of the Contact Centre — Engage Business Media

February 13, 2019
London

Customer Experience Exchange BFSI UK — IQPC

February 19-20, 2019
London

X4: The Experience Management Summit — Qualtrics

March 5-8, 2019
Salt Lake City, Utah

Annual Conference — The Institute of Customer Service

March 5, 2019
London

European Insight Exchange — Customer Experience Professionals Association

March 13-14, 2019
Dublin

Adobe Summit

March 24-28, 2019
Las Vegas

Next Generation CX — Worldwide Business Research

March 27-29, 2019
Indian Wells, CA

Customer Experience Strategies Summit — Strategy Institute

April 22, 2019
Toronto

Smart Customer Service — Information Today

April 29 - May 1, 2019
Washington, D.C.

Employee Engagement Summit — Engage Business Media

May 10, 2019
London

Insight Exchange — Customer Experience Professionals Association

May 15-16, 2019
Salt Lake City, Utah
Hosted By
asf
More Details

Kerry Bodine & Amelia Sizemore will be there!

Journey Mapping & Facilitation Bootcamp – Chicago – May 2018

May 15-16, 2019
Chicago
Hosted By
Kerry Bodine & Co.
More Details

Our Journey Mapping Bootcamps are designed to give you a hard hitting practical primer on journey mapping that you can quickly put into action. A combination of rigor and fun allows room for personalization discussions and activities, so you can get as much as you can from these immersive two days.

Why Attend

  • Learn the big picture of journey mapping: what it is, how it brings together all the aspects of your business, and the business case behind it.
  • Dive into practical issues like creating personas, selecting journeys to map, and engaging stakeholders and customers in mapping.
  • Participate in plenty of hands-on exercises — with group discussion, questions, and networking throughout.

Featured Speakers

Kerry Bodine headshot
Kerry Bodine
Co-author of Outside In
Amelia Sizemore headshot
Amelia Sizemore
CX Consultant, Kerry Bodine & Co.
Group Discount
Bring your colleagues and save $100 per attendee!

Pulse — Gainsight

May 20-23, 2019
San Francisco

CX Conference — Customer Service Professionals Network

May 28-29, 2019
Toronto

Customer Experience Management — IQPC

May 29-30, 2019
Sydney

Interactive CX Summit — Networld Media Group

June 4-6, 2019
Dallas

CX Marketing Summit — Engage Business Media

June 13, 2019
London

Customer Contact Week — IQPC

June 24-29, 2019
Las Vegas

Customer Success Summit Canada — Strategy Institute

June 25, 2019
Toronto

Customer Engagement Transformation Conference — Engage Business Media

July 11, 2019
London

CX for Financial Services — Worldwide Business Research

July 29-31, 2019
Boston
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