Almost 10 years ago, I visited a designer friend who worked at Google’s Mountain View headquarters. The office tour was impressive, as expected. But what’s stuck with me for all of these years was lunch. Yes, lunch. We had king crab legs. All you could eat. For free.
Google’s employee perks are the stuff of legend. In addition to free—and healthy!—lunches, Google provides benefits like onsite massages, fitness classes, and haircuts; commuter busses with Wi-Fi; generous maternity and paternity leave; and a companywide mandate to spend 20% of the workweek on passion projects. Many of these programs enhance employee productivity: After all, if you don’t have to leave work early to pick up your dry cleaning or make a doctor’s appointment, that’s buy naltrexone from india more time that you can spend coding or discussing a new project with team members.
Perhaps more importantly, these programs all serve to make Google’s employees happy. In fact, Google was named the #1 Best Place to Work in Glassdoor’s 2015 Employees’ Choice Awards.
But employee happiness isn’t just a Silicon Valley fad. It’s essential for any company—in any part of the world—that wants to improve its customer experience. In a study of two-dozen global retailers, customer experience analytics firm ForeSee found a positive correlation between employee engagement and customer satisfaction.
So what can you do if you want to make your employees happy—but free haircuts and king crab legs just aren’t within your company’s reach?
Read the rest of the post at Underlinecom.com.