I’m often asked about customer experience conferences: What’s out there? Where am I speaking? Which conferences would I recommend?
I’ve compiled the following list of conferences spanning a variety of topics — like CEM, service design, customer loyalty, customer success, and contact centers — that should be of interest to a wide range of customer experience professionals. I’ve organized the events based on the types of organizations hosting them: professional associations, event producers, service providers, media companies, analyst firms, and tech vendors. And, as the title of this post implies, I’ll be keeping this list up to date on a rolling basis.
Am I missing an upcoming event? Please let me know!
Customer SuccessCon West 2016
January 14, 2016
CXPA’s 2016 European Insight Exchange
March 31, 2016
CXPA’s 2016 US Insight Exchange
May 3 – 4, 2016
Design Management Conference Europe
May 23 – 25, 2016
Design Leadership Conference
September 25 – 27, 2016