I’m often asked about customer experience conferences: What’s out there? Where am I speaking? Which conferences would I recommend?
I’ve compiled the following list of conferences spanning a variety of topics — like CEM, service design, customer loyalty, customer success, and contact centers — that should be of interest to a wide range of customer experience professionals. I've organized the events based on the types of organizations hosting them: professional associations, event producers, service providers, media companies, analyst firms, and tech vendors. And, as the title of this post implies, I'll be keeping this list up to date on a rolling basis.
Am I missing an upcoming event? Please let me know!
Customer Success Association's Customer SuccessCon West
January 22, 2015
CXPA's 2015 UK Insight Exchange
February 10, 2015
CXPA's 2015 US Insight Exchange
May 5 – 6, 2016
San Diego, California
Customer Success Association's Customer SuccessCon Europe
October 8, 2015